Customer Relationship Management

As you conduct these kinds of campaigns, you're going to be hearing back from customers - all of whom will want their wishes respected, their orders filled, and will need their data managed effectively. Customer Relationship Management (CRM) is a service whereby the information you have for your customers (contact, demographics, habits, preferences, and other records) is stored, updated, and dynamic. By dynamic we mean that it is interactive with many other systems throughout your company. It can be mined for insights by your Marketing and Sales departments, it can be monitored and audited by your Finance department, and it can interface with schedules to help you with moves management - staying on top of communications, conduct special campaigns, and more. DSTech Solutions can provide customized software packages that help you integrate all of this information in a way that develops your relationships with customers toward greater profitability.